zzdcar
Home
/
Reviews
/
Buying
/
Subaru's Success In America Is Not Just Because Of Its Cars
Subaru's Success In America Is Not Just Because Of Its Cars-July 2024
2024-02-19 EST 22:09:51

This year , and it’s a story any company would be proud of. While the automaker is small compared to the domestic brands and import giants like Honda and Toyota, it has broken into the mainstream with record-breaking sales through a focus on quality and some very clever marketing. But Subaru’s true secret weapon might just be its dealerships.

As a professional car shopping consultant, I have negotiated deals for car buyers on practically every brand in almost all areas of the United States. After thousands of deals, certain patterns arise when it comes to working with dealers of various brands. Luxury car stores tend to be a bit better with my methodology over stores that cater to a less affluent demographic, like Nissan and Kia. But while it’s no luxury automaker, Subaru’s dealer network has consistently surprised me with how good it is.

Normally, when dealers have products that are in demand—and Subarus crossovers are clearly hot sellers according to the sales figures—the dealerships aren’t usually motivated to offer the most competitive deals because they know they are going to move the units regardless.

However, after closing hundreds of Subaru deals on popular cars like Foresters, Outbacks, and even niche models like the WRX STI, I have always been able to find a price that was under the dealer invoice. Furthermore, unlike a lot of brands I have to deal with, Subaru’s dealers have been generally pleasant and professional to do business with.

Of course, geography plays a key role, and Subaru stores in the Midwest aren’t going to cut as deeply on their pricing as the dealerships situated in the major cities. And if you spend enough time on the forums and message boards you will read a fair share of stories about Subaru dealers in New England and the Pacific Northwest using supply and demand to their advantage.

But I have done lots of deals in these regions and unlike other brands I have yet to encounter a Subaru quote that was objectively a “bad deal.” The numbers I have seen on a spectrum from fair to pretty awesome.

Not only do Subaru dealers tend to offer good deals, for the most part, they have adapted quickly to the online style of shopping that most buyers prefer. In other words, they work well with customers who do their research and generally respond quickly with quotes and information without playing any games.

Here’s a recent example from me: I requested a price quote on an Outback for a customer in Pennsylvania. Less than an hour, I got a response about a 2018 Outback Premium priced at $31,421, and they included all the listed taxes and fees, of which there were just two. They even sent along the invoice and window sticker. No games, no bullshit. That was an exceptionally awesome dealer, but not totally out of the ordinary for Subaru.

Now, that’s not to say there aren’t some bad apples as far as Subaru dealers go—the nature of the franchise dealer system means that the manufacturer can’t exactly dictate how stores are run.

But a savvy shopper can generally find a good Subaru dealer in their area that will treat them right and offer a solid price. I’d say it’s a shopping experience that’s better than most, and considering what a headache car buying can be, that goes a long way.

I think what it comes down to is that Subaru often embodies this philosophy that they want their customers to “feel good” about their purchase. This is evident in their marketing, and their commitment to safety and quality. In a lot of ways, Subaru’s filled that safety niche that Volvo used to have a nearly exclusive purview on, and they’ve done so without being as expensive.

Subaru knows that despite having an incredibly popular product line, the customer needs to feel good about how much they paid as well. And it shows that as frustrating as car dealers can be, decent ones make a difference.

Comments
Welcome to zzdcar comments! Please keep conversations courteous and on-topic. To fosterproductive and respectful conversations, you may see comments from our Community Managers.
Sign up to post
Sort by
Show More Comments
Buying
Maybe You Shouldn't Buy A New Car Right Now
Maybe You Shouldn't Buy A New Car Right Now
Buying a new car can be exciting. The chance to score a great deal is especially alluring and right now seems to be the perfect time to buy a car. . A good chunk of you should probably hold off for awhile, however. Right now, a record number of buyers...
Jul 8, 2025
Why You Need A Porsche 944
Why You Need A Porsche 944
Say you’re looking for a classic, cheap rear-wheel-drive sports car for cruising in the countryside over the weekend, or even whip out for the occasional track day session. You could get an old British roadster, but the headaches that come with those cars have pretty much turned you off by...
Jul 8, 2025
For $7,995, Could You See Yourself In This 1983 Mercedes 230CE?
For $7,995, Could You See Yourself In This 1983 Mercedes 230CE?
Mercedes has long be a purveyor of pillar-less coupes and today’s 230CE seems a fine example of the breed. It’s what’s under its hood, not its roof, though that might have you putting it on a pedestal. I was a little worried about last Friday’s chances as the early voting...
Jul 8, 2025
For $3,500, Could This 1976 Ford Maverick Turn You Into A Nonconformist?
For $3,500, Could This 1976 Ford Maverick Turn You Into A Nonconformist?
Maybe if Mark Shields had taken the name of today’s Ford Maverick to heart he’d still be running the show over at the Blue Oval. You could run this bit of the company’s history, if its price makes you feel like taking a chance. It turns out that yesterday’s was...
Jul 8, 2025
What It's Like To Drive A Datsun Z Turned Drift Machine With A Skyline Engine
What It's Like To Drive A Datsun Z Turned Drift Machine With A Skyline Engine
You’ve heard “millennials don’t like to get their hands dirty” and “kids aren’t into cars anymore.” But don’t worry—hot rod culture is still alive, but today the greasy tattooed Danny Zuko types build stuff like this 1975 Datsun 280Z with a Nissan Skyline engine swap. And it’s fast, difficult to...
Jul 8, 2025
For $12,000, Could This 1990 Chrysler TC By Maserati Hijack Your Heart?
For $12,000, Could This 1990 Chrysler TC By Maserati Hijack Your Heart?
Today’s Chrysler/Maser TC has a tenuous connection to hijacker D.B. Cooper. More importantly it has the rare Cosworth/Maserati twin-cam head. Maybe that, and not the famous airplane robbery will make it worth its asking. Miserable. Awful when new. Slower than sunburned sloth sex. Dull as ever-lovin’ dishwater. These were some...
Jul 8, 2025
Copyright 2023-2025 - www.zzdcar.com All Rights Reserved